FAQ
This FAQ section is designed to answer common questions if you’re unable to reach us right away. If your question isn’t listed, please contact us and we’ll get back to you as soon as possible.
Do you offer Direct Billing?
Yes, we can direct bill to most insurance companies. Please check with your insurance provider before your appointment to confirm that massage therapy is covered and to understand your coverage limits. Direct billing is not guaranteed, and you are responsible for payment of all services at the time of your appointment.
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Canada Life, Chamber of Commerce, Claim Sevure, Desjardins, GMS, Group Health, Group Source, Industrial Alliance, Johnson Inc., Manulife Financial, Equitable Life, Greenshield, Empire Life, Sunlife, Cooperators, NexGen, Bluecross and more....
Do you take walk ins?
No, we typically book out several weeks in advance. We encourage all clients to pre-book to secure their preferred appointment times. At this time, we are only accepting new clients by referral. Same-day or next-day appointments are very unlikely to be available.
Do you offer Couples Massage?
No, we do not offer couples massage. We are a small clinic, and our treatment rooms do not accommodate couples massage appointments.
Do you offer Lymphatic Drainage
Lymphatic drainage massage is a very gentle, specialized technique designed to support the lymphatic system. It helps move lymph fluid through the body, which can reduce swelling, support immune function, and promote relaxation. It is commonly used after surgery, for lymphedema, or for chronic swelling and inflammation.
We do not currently offer specialized lymphatic drainage massage. Regular Swedish massage can also support circulation, decrease swelling, and encourage fluid movement, but it is not the same as specialized lymphatic drainage techniques. We would be happy to refer you to a therapist who specializes in lymphatic drainage if needed.